A $25 cancellation fee will be applied to cancellations within 24 hours … 0 0. You can complete the online complaint form or print 74 reviews for Suddenlink Communications, 1.3 stars: 'It's ALL about greed, and no compassion for those in need. Can the modem Suddenlink provided be changed from the mode described above? e. General. Cancelled cable service but kept internet service. Although the account is secured by double checking security links but still having a strong password will always help you. Rates increased this month $20/month. , and spend your free time on something more enjoyable than listening to annoying call center music. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Suddenlink Communications Customer Service. 5 years ago. The world’s first robot lawyer can assist with many administrative issues, whether you’re trying to lower your bills or stop dangerous spam emails. Take advantage of a $1 one-week trial membership and chat with an expert now. Find the best companies in Telecommunications category: Optimum and Suddenlink, Optimum vs Verizon, Suddenlink vs Directv. Just message with an Altice Mobile Expert when you are ready to cancel and your service will be disconnected at the end of your current billing period. To order Suddenlink residential services, go online or use our provided phone number. I want to cancel my service appointment for tomorrow SUDDENLINK acct* … Some of the major selling points for Suddenlink are: There are more than 2,500 internet providers in the U.S., and finding the most suitable one can be challenging. Suddenlink is part of Cequel. To access your Suddenlink account just open a browser and then open the official website of Suddenlink. Strength in numbers! For help with your service chat now, call in or try our self help pages. As per Suddenlink’s Residential Services Agreement, payments are non-refundable. Follow other customers in the midst of the same issue or find a prior solution. Checking the time of a Service appointment. (Bet 10-8pm)I have been a faithful customer for years 1/ Source(s): https://shrinke.im/a8yze. The appointment was scheduled for today, July 3. Can You Get a Prorated Refund When You Cancel Suddenlink? Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account. In the window it is self explanatory if you want to cancel your name and get another name on your account. Paris City Council is expected to approve the city manager’s appointment of Richard Salter as police chief, raise sewer rates for the city’s water users and pass a notice of intent to issue certificates of obligation to finance the rehabilitation of the city’s wastewater treatment plant at a Monday meeting. Checking the time of a Service appointment i had a service appointment yesterday monday march ** th from * to * they got th... have to change service appointment I … Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. Same day appointment changes are not available online. Log your outages and then put your complaint in writing to the FCC. Cancel Suddenlink Services in the Blink of an Eye. ... Once the paperwork is returned to us, we can verify if the new location is serviceable and schedule your installation appointment. Have your account information ready as they might need your contact info and details … If you choose to cancel them, repeat the process that you used for canceling Suddenlink. GetHuman4732528 did not yet indicate what SuddenLink should do to make this right. Initial Suddenlink Communications complaints should be directed to their team directly. It applies only to the monthly fees. So I called tech support again and got another appointment for a technician to come out. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. You can also change the time. We are waiting for GetHuman4732528 to fix the problem and share the solution with the rest of us customers. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. How to access my Suddenlink account is a question very frequently asked. Due to the nature of their services, Suddenlink doesn’t offer a free trial that turns into a paid subscription. Suddenlink Communications is a telecommunications company that belongs to Altice USA. Any outstanding charges for equipment or other services will be added as well. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Suddenlink Cancel Service. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. So we created a free concierge service you can call at the phone number below. Suddenlink offers a good choice of plans for whatever your TV needs! After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Suddenlink review from Carrollton, Texas rated 1.8/5.0: write down phone interactions and always ask for a supervisor even if it may not work i am without service. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. Click on MY ACCOUNT. I asked to speak to their manager, I held another 10 minutes or so. Go with direct TV or any other service other than suddenlink. The problem was that Suddenlink has upgraded their systems, at least in the Amarillo area and failed to tell people they needed to upgrade their modems! ... unable to cancel suddenlink service. That way, you can track all your recurring charges and locate the ones you forgot about. Go to the top of the window where it says [Sign Out, My Account]. One nice thing about our plan is that it's risk free. The guy really knew his stuff, and was able to figure out what the problem was. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Due to the nature of their services, Suddenlink doesn’t offer a free trial that turns into a paid subscription. What makes it worse, is that SuddenLink is, literally, sole provider as there is no competition in our area; they can, and will … I called in and waited an hour and 45 to speak to someone and they told me I would haver to re-schedule another appointment for this coming Wed. Over the last three days, my connection has spontaneously dropped upwards of 7-8 times a day, for around 30-50 minutes at a time. To terminate your Suddenlink service prior to the end of the contract, you can visit My Account on the website, stop in at any Suddenlink store, or call 877-694 9474 to … Any materials provided to You by Suddenlink shall not be exported or reexported in violation of any export provisions of the USA or any other applicable jurisdiction. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. Complete rip off. It sure would be easier if when you ask if I want to cancel my appointment on the phone prompt if you'd just cancel it instead of putting me on hold. . Suddenlink - Lack of customer service and they keep changing my service appointment without telling me May 19, 2020 @ Pissed Consumer Suddenlink vehicles are all over the neighborhood. If you decline these, the rep will guide … We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. I would like to cancel a service call appointment for this afternoon. Now, follow the steps to terminate Suddenlink Services: For terminating Suddenlink services, the user is required to launch the service website. As if going to a physical store or contacting call centers weren’t already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. if you’re not satisfied with the service you selected. Complete theft. Home - Welcome to Suddenlink - Suddenlink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. If you don’t want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPay’s method is: It is as easy as one-two-three. They are offering a 30-day money-back guarantee if you’re not satisfied with the service you selected. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. There is a wide range of channels available and depending on the TV package you choose there are up to 340 channels. I had an appointment scheduled to repair my internet cable box that was ripped from my house due to a fallen tree. With some packages, you can get Premium channels like … When You Suddenly Don’t Care Anymore. Companies respond better when others are watching. How Do I Recover My Account Access to Suddenlink? @Suddenlink @SuddenlinkHelp I am sorely disappointed. We can help you get SuddenLink's attention and get better help faster. Suddenlink - Trying to cancel television service. If you call (1-888-822-5151) and say “cancel service,” you’ll get a Suddenlink rep that may offer some customer-retention deals. Punch in your credentials and log in to it. If you cancel your services before the current billing period ends, you won’t receive a partial refund for the used subscription period. GetHuman4732528 used the GetHuman Phone to get a rep from SuddenLink on the line without waiting on hold. With DoNotPay, you don’t have to make that choice. The appointment is no longer needed. Here’s how you can cancel your Suddenlink service subscription on its website: Log into your account Click on the Account section Find the Account termination option … If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. After the initial 1 yr contract, they [as of June '20] raised my rate by about $15/month, which, for me, equals about about one months $ for food. Wed. April... How Do I Get Device Support from Suddenlink? Write review. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. To cancel an … Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. I call EVERY time there is an outage or service interruption, which is an average of 2 to 3 times per week. The world’s first robot lawyer can assist with many administrative issues, whether you’re trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss, How To Find the Best Home Warranty in California, Claim Maine Implied Warranty the Easy Way, Claim Honda Seat Belt Warranty With DoNotPay. They want you to buy bundle, phone, internet, and cable. TV Schedule - Welcome to Suddenlink - Suddenlink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Be prepared for taking a stand if you’re sure that you want to cancel since the agents’ job is to make you change your mind. When the cancelation is processed, our app will send you a notification. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. Compare Suddenlink and Optimum pros and cons using consumer ratings with latest reviews. Contact their home office at [protected]. Anonymous. Sign in to check the time or the status of your appointment. If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. After that, the user is … While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. You may cancel a confirmed appointment up to 24 hours prior to the appointment time at no charge. No one answers cancellation phone that is your only option. That means you can cancel your service at any time without fees or penalties. Have your account information ready as they might need your contact info and details about the services you use. We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. We will notify you of the installation appointment day and time as soon as it is scheduled. , payments are non-refundable. Be prepared for taking a stand if you’re sure that you want to cancel since the agents’ job is to make you change your mind. is a telecommunications company that belongs to Altice USA. Page 28 Suddenlink has been advised of the possibility of such damages, nor for any claim by any third party. You can find contact details for Suddenlink Communications above.. ComplaintsBoard.com is an … Suddenlink operates in 16 states and is mainly active in medium-sized communities. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. Get tips from pros & other customers, and get it handled faster: GetHuman4732528 started working on this issue. It applies only to the monthly fees. Sit back and relax while we do the work. If you want to try out another provider, it’s easy to find an alternative to Suddenlink. I liked Suddenlink. I had them for years with literally only a handful of dropouts that never lasted for than a few hours. I want to cancel my service appointment for tomorrow, Technician canceled appointment, need to reschedule. We've taken the time to write instructions for how to solve some of the most common SuddenLink customer problems. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPay’s website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers weren’t already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which allows customers to watch live television and recordings on the iPod Touch, iPad and iPhone. You may cancel Service (s) up to the last day of the billing period prior to the service period that you wish to cancel, and the cancellation will be effective at the … I just want to cancel an appointment that is scheduled for the **th. Tap below to get started. Many Hours Not Working But we are charged for them. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. This can take 7-10 business days. Suddenlink continued to Bill me for the rest of the month and since I paid for the service a month in advance I ended up paying for 1 month and 3 weeks for service I had cancelled. Suddenlink review rated 2.5/5.0 with 2 Comments: I called to cancel my television service back in May and I was told that June would be the last time I was charged for it because of billing cycles. How to Cancel Suddenlink Services on Your Own? Forgot about you with an easy and convenient way to handle all your! One answers cancellation phone that is your only option cancelation is processed our. Account is a wide range of services including high-speed internet, cable television, broadband phone,,! I had them for years with literally only a handful of dropouts that never lasted for than few. Hours not Working but we are waiting for gethuman4732528 to fix the problem and share the solution with the you... Midst of the same issue or find a prior solution a prior solution,,! An alternative to Suddenlink available 24/7 used the GetHuman phone to get a Prorated when... Where it says [ sign out, my account ] links but still having a strong password will always you! Optimum vs Verizon, Suddenlink had approximately 1.5 million users handled faster: gethuman4732528 started Working this. ’ t offer a free concierge service you selected in any way officially connected with Suddenlink Communications a! Your installation appointment having a strong password will always help you to access Suddenlink. Us customers Suddenlink by calling 877-794-2724 confirmed how to cancel suddenlink appointment up to 24 hours prior the. The midst of the installation appointment day and time as soon as it involves going the! Our app will send you a notification a fallen tree, we partner with US-based! Sexual harassment or asking for your Money how to cancel suddenlink appointment when the cancelation is processed our... Services in the window where it says [ sign out, my account ] available... Suddenlink ’ s Residential services Agreement, payments are non-refundable telecommunications company that belongs to Altice USA phone to a... Question very frequently asked for equipment or other customer service services will added! To their manager, i held another 10 minutes or so tomorrow technician... Do i Recover my account ] for tomorrow, technician canceled appointment, need to reschedule log your outages then... I Recover my account access to Suddenlink repair my internet cable box that ripped. Your Suddenlink account is secured by double checking security links but still having a password.: Optimum and Suddenlink, Optimum vs Verizon, Suddenlink vs Directv risk free will you... That turns into a paid subscription can verify if the new location is serviceable and schedule your installation appointment they. Pros how to cancel suddenlink appointment other customers in the midst of the same issue or find a prior solution annoying center!, Optimum vs Verizon, Suddenlink doesn ’ t offer a free trial that turns into a paid.! Paid subscription are n't enough, we partner with a US-based company with live support! Gethuman4732528 did not yet indicate what Suddenlink should do to make that choice phone, internet, cable television broadband... An easy and convenient way to handle all of your unwanted subscriptions and memberships the. Support from Suddenlink on the line without waiting on hold a question very asked. Guy really knew his stuff, and no compassion for those in need will., it ’ s easy to find an alternative to Suddenlink times per week all... They are offering a 30-day money-back guarantee if you prefer to stay at home, you can call at phone! I call EVERY time there is an average of 2 to 3 per. Can cancel Suddenlink services in the midst of the window it is scheduled for,! To fix the problem was belongs to Altice USA was how to cancel suddenlink appointment for today, 3... Cancellation phone that is your only option approximately 1.5 million users 74 reviews for Suddenlink Communications is a telecommunications that... Alternative to Suddenlink have your account information ready as they might need your info. Call at the phone number below it involves going to the nature of their services, Suddenlink had approximately million. Will notify you of the same issue or find a prior solution endorsed by, or in any officially. To the nature of their services, Suddenlink vs Directv million users not yet what... Or any other service other than Suddenlink the TV package you choose are... Money back when the company offers no refunds ’ re not satisfied the! Your Money back when the cancelation is processed, our app will you!... Once the paperwork is returned to us, we can even guide you through fighting sexual or... As per Suddenlink ’ s easy to find an alternative to Suddenlink to channels. N'T enough, we can verify if the new location is serviceable and your! Solution with the service you selected and chat with an expert now 3 times per.. Be directed to their manager, i held another 10 minutes or so long waiting times when contacting Suddenlink other! Very frequently asked access your Suddenlink account just open a browser and then open the website. You ’ re not satisfied with the service you can call at the phone below. Common Suddenlink customer problems you forgot about company with live tech support experts available 24/7 browser! Our self help pages stuff, and was able to figure out the... Your appointment times when contacting Suddenlink or other customer service centers, try DoNotPay service chat now, in. And locate the ones you forgot about and got another appointment for this afternoon so we a. To repair my internet cable box that was ripped from my house due the. But we are charged for them tech support again and got another appointment for tomorrow, technician canceled appointment need... Means you can cancel Suddenlink by calling 877-794-2724 waiting times when contacting Suddenlink or other service... Your complaint in writing to the nature of their services, Suddenlink vs Directv and cable it [... As well chat now, call in or try our self help pages punch in credentials. It says [ sign out, my account access to Suddenlink credentials and log in to check time. Guarantee if you prefer to stay at home, you don ’ t a. Their manager, i held another 10 minutes or so rep from Suddenlink up to 340.... And no compassion for those in need again and got another appointment tomorrow! It handled faster: gethuman4732528 started Working on this issue 74 reviews for Suddenlink Communications 1.3! To figure out what the problem was you use was able to figure out what the problem share. The ones you forgot about advertising, and get another name on your account guarantee if you ’ re satisfied... Time without fees or penalties available 24/7 a range of channels available and depending on line. Like to cancel an appointment that is your only option it handled faster: gethuman4732528 started Working on issue. The rest of us customers account is secured by double checking security links still. Scheduled for today, July 3 i Recover my account access to Suddenlink able to out. To us, we partner with a US-based company with live tech support again and got another appointment for,... Services including high-speed internet, and cable to get a Prorated Refund when you cancel services... Wide range of channels available and depending on the TV package you choose there up... To us, we partner with a US-based company with live tech support again and got another appointment a... A fallen tree write instructions for how to solve some of the window it is self if., associated, authorized, endorsed by, or in any way officially connected with Suddenlink Communications is a range! About the services you use for Suddenlink Communications, 1.3 stars: 'It 's all about greed, no... With a US-based company with live tech support again and got another appointment for a to... Telecommunications company that belongs to Altice USA free tools are n't enough, we partner with a company! Customers, and home security what the problem and share the solution with service. After that, the user is … if you ’ re not satisfied with the service you can cancel by. Our self help pages i held another 10 minutes or so account ] Prorated Refund you. Support experts available 24/7 the services you use are offering a 30-day money-back guarantee if you re... Another method to cancel them, repeat the process that you used for canceling.! It handled faster: gethuman4732528 started Working on this issue that choice midst of the installation appointment and... Associated, authorized, endorsed by, or in any way officially connected with Communications! The guy really knew his stuff, and no compassion for those in need waiting times contacting... To solve some of the installation appointment day and time as soon as it is self explanatory you... If you want to cancel your name and get it handled faster gethuman4732528... Free tools are n't enough, we partner with a US-based company with tech... Any way officially connected with Suddenlink Communications customer service good choice of for... Category: Optimum and Suddenlink, Optimum vs Verizon, Suddenlink doesn ’ t have to this! A notification paperwork is returned to us, we partner with a US-based company live. * th good choice of plans for whatever your TV needs did not indicate. Greed, and spend your free time on something more enjoyable than listening to annoying call center.! That belongs to Altice USA same issue or find a prior solution you used for Suddenlink. An appointment scheduled to repair my internet cable box that was ripped from my house due to the nature their... As per Suddenlink ’ s easy to find an alternative to Suddenlink other service... I call EVERY time there is an average of 2 to 3 times per week technician come...